<?php

if (empty($$class->status)) {
 $$class->status = 'NEW';
}

if (empty($$class->escalation)) {
 $$class->escalation = 'NORMAL';
}

if (empty($$class->requester_user_id)) {
 $$class->requester_user_id = $ino_user->ino_user_id;
}

if (empty($$class->requester_username)) {
 $$class->requester_username = $ino_user->username;
}
if (empty($$class->requester_email)) {
 $$class->requester_email = $ino_user->email;
}

if (empty($$class->requester_phone)) {
 $$class->requester_phone = $ino_user->phone;
}



?>